This feature provides quick access to update priority, due date, assigned to and estimated hours. You can also set the work order to Ready to Print and page the technician. Grayed fields in the dialog are view only.
1. Double Click on a work order in the grid to open the Update Work Order Dispatch screen.
2. Check Ready to Print to set the print status to “ready to print”.
3. Priority – Accept the default or select from the list.
4. Due Date/Time – Accept the defaults or edit.
5. Assigned To – Accept the default or edit.
6. Est. Hours – Accept the estimated hours or edit.
Conversion is 60 minutes = 1.00; 45 minutes = 0.75; 10 minutes = .17 etc.
Accepts hours from 0.01 to 999.99.
7. Click on the Page Button to send a page to the technician.