Dispatch Center Integration (Optional Component)

1.   Tap the Conf. button to display the Confirmation screen. 

2.   Enter data as necessary.

 

•    Text fields will pop up the keyboard when tapped.

•    Valid entry fields have arrows and will display drop down lists when tapped.  

3.   Tap OK to return to the previous screen.

 

Work Order List grouped by Dispatch Center

 

      Recommended:  Setup the Work Order List to be grouped by Dispatch Center (see Work Order Settings).

 

      Work orders will now be grouped into 4 categories.

 

•    Non-Dispatch Work Orders – Work orders that are open or assigned to other employees.

•    Completed – Work orders completed by the logged in technician that have not yet been closed.

•    New Work Orders – Work orders assigned to the logged in technician that have not yet been accepted or rejected.

•    Active Work Orders – Work orders that have been accepted by the logged in technician.

 

NOTE:  The blue vertical line on the left side indicates that the work order has not yet been accepted or rejected.